Accessibility Statement

 
At Snowy Cleaning Collective, we believe everyone deserves equal access to our services and information. We are dedicated to creating an inclusive experience for all clients, staff, and visitors, regardless of ability or technology used.
Accessibility Features
We actively work to ensure compliance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and prioritize the following:

1. Digital Accessibility
• Keyboard-friendly navigation for our website.
• Alt text for images and descriptive links.
• Resizable text (up to 200% without loss of functionality).
• Compatibility with screen readers (e.g., JAWS, NVDA).

2. Service Accommodations
• Flexible scheduling for in-person consultations.
• Options for communication (email, phone, video calls with captions).
• Assistive devices welcomed at our facilities.

Ongoing Efforts
Accessibility is a continuous journey.

We:
• Train staff on disability awareness and inclusive practices.
• Conduct regular audits of our website and services.
• Update our practices to align with evolving standards.

Feedback & Assistance
Your input helps us improve! If you encounter barriers or need accommodations:
• Phone: 0476 030 871

• Email: ally@snowycleaningco.com.au
We aim to respond within 3–5 business days.

Physical Accessibility
Our offices and service vehicles are designed to accommodate mobility aids. For specific needs, contact us in advance to arrange adjustments.
Thank you for supporting our mission to make cleanliness accessible to all!
Snowy Cleaning Collective Team