Privacy Policy
A legal disclaimer
Effective Date: June 11, 2025
1. General information
The Content provided by Snowy Cleaning Collective (ABN 60 786 189 059) on our website, marketing materials, or communications is for general information purposes only. We make no warranties about the completeness, reliability, or accuracy of this information.
2. Services Limitations
Our cleaning services are offered "as is" and "as available" while we take utmost care, we do not guarantee results for:
Pre-existing damage to property or surfaces.
Allergies or health reactions to cleaning products (even eco-certified ones).
Indirect damages (e.g., delays, third party contractor issues.
3. Third-Party Links
Our website may link to external sites (e.g. product suppliers). We do not endorse or assume responsibility for their content, privacy policies, or practices.
4. Liability Restrictions
To the extent permitted by Australian Law (including Competition and Consumer act 2010):
We exclude liability for incidental, consequential, or punitive damages arising from our services.
Our total liability for any claim is limited to the service fee paid for the affected booking.
5. Consumer Guarantees
We comply with statutory guarantees under the Australian Consumer Law. If services fail to meet a guarantee, you may be entitled to a refund, re-service, or compensation.
6. Jurisdiction
This disclaimer is governed by the laws of New South Wales. Any disputes will be resolved in NSW courts.
7. Updates
We may revise this disclaimer periodically. Continued use of our services constitutes acceptance of changes.
Contact Us
For clarification or concerns:
Privacy Policy
Effective date: 11 June, 2025.
At Snowy Cleaning Co, we prioritise the privacy of our clients. This policy outlines how we collect, use, and protect your personal information in compliance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. Information we may collect:
Personal details: Name, Address, Phone number.
Service information: Preferred cleaning schedules, access instructions, or special requests.
Payment Data:
Credit Card details or bank information (processed securely via Stripe)
Website Analytics: Non-identifiable data (e.g., IP address, browser type) via cookies if you use our website.
2. How we use your information
Deliver and customise cleaning services.
Process payments and send invoices.
Communicate about appointments, promotions, or updates (with your consent).
Improve our services and marketing strategies.
3. Data sharing
We do not sell your data
Information may be shared only:
With trusted third parties (e.g., payment processors) strictly for service delivery.
If required by law (e.g., court orders)
4. Data security
We employ eco-conscious and secure practices:
Digital records to minimise paper waste.
encrypted icloud storage for sensitive data.
Regular staff training on privacy protocols.
5. Your rights
You may:
Access or request a copy of your data.
Correct inaccuracies.
Opt out of marketing communications.
Request data deletion (where permissable)
Contact us at ally@snowycleaningco.com.au to exercises these rights.
6. Policy Updates
Changes will be posted on our website. Continued use of our service implies acceptance of updates.
7. Contact us
For any questions or concerns:
Snowy Cleaning Collective
Cooma, NSW